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STORE POLICY

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Welcome to Monroe Skin!

We strive to provide you with the highest quality skincare products and exceptional customer service. Please review our store policies to ensure a smooth shopping experience.

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GENERAL POLICY

Product Availability:

  • All products are subject to availability. We make every effort to keep our inventory updated, but there may be instances when an item is out of stock. In such cases, we will notify you promptly and provide options for substitution or backorder.

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Pricing:

  • All prices are listed in USD and are subject to change without notice. We reserve the right to adjust prices due to market conditions, manufacturer price changes, or errors in advertising.

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Payment Methods:

  • We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.

  • Payment is due at the time of purchase. Your order will not be processed until payment has been received.

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Sales Tax:

  • Sales tax is charged based on the applicable state and local tax laws and will be calculated at checkout.

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Order Confirmation:

  • After placing an order, you will receive an email confirmation with your order details. If you do not receive this email, please check your spam folder or contact our customer service team at support@monroeskin.com.

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CUSTOMER SERVICE

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Contact Information:

  • For any questions or concerns, please contact our customer service team at support@monroeskin.com

  • Our customer service hours are Monday through Friday, 9 AM - 5 PM EST.

Feedback and Reviews:

  • We value your feedback! Please leave reviews on our product pages to help other customers make informed decisions.

  • If you have any suggestions or concerns, feel free to contact us directly. Your input helps us improve our products and services.

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PRIVACY POLICY

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Data Collection:

  • We collect personal information that you provide to us when making a purchase, creating an account, or signing up for our newsletter. This information may include your name, address, email address, and payment details.

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Data Use:

  • We use your information to process orders, provide customer service, and send marketing communications (if you have opted in).

  • We do not share your personal information with third parties, except as necessary to fulfill your order or comply with legal requirements.

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Security:

  • We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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TERMS & CONDITIONS

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Use of Site:

  • By using our website, you agree to comply with our terms and conditions. You may not use our products for any illegal or unauthorized purpose.

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Intellectual Property:

  • All content on our website, including text, graphics, logos, images, and software, is the property of Monroe Skin and is protected by copyright laws.

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Limitation of Liability:

  • Monroe Skin is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

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CHANGES TO POLICY

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Updates:

  • We reserve the right to update or modify our store policies at any time without prior notice. Changes will be effective immediately upon posting on our website.

  • We encourage you to review our policies periodically to stay informed of any updates.

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Thank you for shopping with Monroe Skin. We appreciate your business and are committed to providing you with the best possible skincare experience.

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